Terms of Service

Effective date: April 21, 2026 · Version 1.0

These Terms of Service ("Terms") govern your access to and use of the Form mobile application and related services (the "Service") operated by Cartwheel Form LLC ("we," "us," "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into these Terms. The Service is not directed at children under 13, and we do not knowingly collect data from anyone below that age.

2. The Service

Form is an AI-powered fitness coaching application. It uses artificial intelligence to generate personalized workout plans, coaching messages, and exercise recommendations based on the information you provide. The Service is intended for general fitness purposes only.

3. Your Account

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately if you believe your account has been accessed without authorization. We are not liable for losses caused by unauthorized account access that results from your failure to safeguard your credentials.

4. Subscriptions and Payment

Parts of the Service require a paid subscription. Subscriptions are managed through the Apple App Store and governed by Apple's terms in addition to these Terms. Specifically:

• Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before renewal.
• You can view, manage, or cancel your subscription at any time in your iOS device Settings → Apple ID → Subscriptions.
• Free trials convert to paid subscriptions at the stated price unless cancelled before the trial ends.
• Payment is charged to your Apple ID account at confirmation of purchase or at renewal.
• Refund requests must be directed to Apple, not to us. We have no ability to issue refunds for App Store purchases.

5. Promotional and Comped Access

We may, at our sole discretion, grant free or discounted access to the Service for promotional, testing, or other purposes. Such access may be revoked at any time. Promotional access does not create any obligation to provide ongoing free service.

6. Acceptable Use

You agree not to:

• Use the Service for any purpose that is unlawful or harmful to others.
• Attempt to reverse-engineer, decompile, or otherwise extract the source code or underlying AI models of the Service.
• Automate, scrape, or harvest data from the Service without our written consent.
• Share your account, your coaching sessions, or any portion of the Service with others who have not agreed to these Terms.
• Submit content (including in group chat) that is illegal, abusive, harassing, or infringes on the rights of others.
• Bypass or attempt to bypass rate limits, paywalls, entitlement checks, or other technical controls.
• Use the Service to provide fitness coaching or medical services to third parties in exchange for payment.

7. User Content

You retain ownership of the content you submit to the Service (workout notes, chat messages, photos, etc.). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and process that content solely for the purpose of operating and improving the Service.

You represent that you have all necessary rights to the content you submit and that your content does not violate the rights of any third party.

8. AI-Generated Content

Coaching messages, training plans, exercise demonstrations, and related outputs are generated by AI systems operated by us and our AI provider (Anthropic). AI-generated content may be inaccurate, incomplete, or inappropriate for your specific situation. You are responsible for evaluating whether any AI-generated recommendation is suitable for you before acting on it. See our AI Content Disclaimer for more.

9. Health and Safety

The Service is not a substitute for professional medical advice. You should consult a qualified healthcare provider before beginning any new exercise program, especially if you have a medical condition, injury, or concern about your ability to exercise safely. You use the Service at your own risk. See our Medical Disclaimer.

10. Third-Party Services

The Service integrates with third-party services including Apple Health (HealthKit), Strava, and WHOOP. Your use of these integrations is subject to each provider's terms and privacy policies. We do not control and are not responsible for third-party services.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACCURATE. FITNESS AND HEALTH OUTCOMES VARY; WE MAKE NO GUARANTEE OF ANY PARTICULAR RESULT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Cartwheel Form LLC AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR PERSONAL INJURY, LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS YOU HAVE PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In those jurisdictions, the above limitations apply only to the maximum extent permitted.

13. Indemnification

You agree to indemnify and hold Cartwheel Form LLC harmless from any claim, loss, or expense arising from your use of the Service, your violation of these Terms, or your violation of the rights of any third party.

14. Termination

You may stop using the Service and delete your account at any time from within the app (Profile → Settings → Delete Account). We may suspend or terminate your access if you violate these Terms, if your account is flagged as suspicious or abusive, or if continued operation of your account would expose us to legal risk. We will make reasonable efforts to notify you before termination when practical.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the app or via email. Continued use of the Service after the effective date of updated Terms constitutes acceptance of the new Terms. If you do not agree to the updated Terms, your remedy is to stop using the Service and delete your account.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules. You and we agree to resolve any dispute arising from these Terms or the Service through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that you may bring claims in small-claims court if eligible. You waive any right to participate in a class action against us.

17. Contact

Questions about these Terms: devon@d-jt.com

See also: Privacy Policy · Medical Disclaimer · AI Content Disclaimer · Support